Fire and smoke
Salvage, odour remediation, contents schedules and full reinstatement, with alternative accommodation arranged early.
Learn more →Insurance claims for homeowners.
A fire, flood or major water leak at home is stressful, disruptive and often more complicated than the insurer will admit. We take the claim off your plate and argue it properly.
For homeowners
Your home, properly reinstated.
The insurer sends a loss adjuster to protect their position. We do the same job on yours. From strip-out and drying through to full reinstatement, we manage the claim so you can focus on getting your family back into the property.
- Alternative accommodation arranged early where the property is uninhabitable
- Structural, drying and electrical surveyors instructed as required
- Detailed schedule of contents built with you, room by room
- Contractors tendered and supervised through to snag and sign-off
Claim types we handle
What we cover for homeowners
The most common causes of loss we handle for homeowners. If yours is not listed, call us. If we can help, we will say so.
Flood damage
Drying and sanitation supervised to certificate, resilient reinstatement where recurrence is a real risk.
Learn more →Escape of water
Burst pipes and long-running leaks, including trace-and-access, hidden damage and gradual-deterioration disputes.
Learn more →Storm damage
Roof, gable, boundary and outbuilding damage, argued on cause where the insurer wants to call it wear and tear.
Learn more →Theft and burglary
Contents losses evidenced without receipts, security upgrades and damage to the building included.
Learn more →Impact and subsidence
Vehicle impact, structural movement, and third-party recovery where someone else is at fault.
Learn more →